Whether you are ten minutes from home or hours away, you only need to experience a flat tire or an empty gas tank to know that help is just a phone call away. Ford Emergency Roadside Assistance is available for towing, flat tire replacement, fuel delivery and battery assistance. It’s available 24 hours every day and it’s free for Ford vehicles under their warranty period. Ford ERA services are available in Jakarta, Bandung, Semarang, Surabaya, Denpasar, Makassar, Pekanbaru, Medan and Aceh.