Whether you are ten minutes from home or hours away, you only need to experience a flat tire or an empty gas tank to know that help is just a phone call away. Ford Emergency Roadside Assistance is available for towing, flat tire replacement, fuel delivery and battery assistance. It’s available 24 hours every day and it’s free for Ford vehicles under their warranty period. Ford ERA services are available in Jakarta, Bandung, Semarang, Surabaya, Denpasar, Makassar, Pekanbaru, Medan and Aceh.
Due to the launch of latest Ford Next-Gen Ranger & Everest products, RMA Indonesia has collaborated with partnered parties to reactivate Emergency Roadside Assistance (ERA) services.
ERA service program is purposed to provide “Peace of Mind”, safety and convenience for Ford’s users when driving on road wherever and whenever they are. ERA is also expected to rebuild customer’s awareness and trust regarding Ford’s existence and after-sales services in Indonesia. In addition, the program is expected to support the sales of new vehicles.
ERA service is a special emergency service to assist Ford’s vehicles that experience problem or emergency situations on the road. RMA Indonesia collaborates with PT. Armada Lintas Khatulistiwa (Atlas Indonesia) as a provider of Emergency Roadside Assistance service with availability and working operation for 24 hours / 7 days, which cover almost all regions in Indonesia as follow: Sumatra, Java, Kalimantan, Bali, Sulawesi, Maluku, dan Papua. ERA services involve:
RMA Indonesia provides free ERA services to Ford’s customers on particular models of vehicle, such as Ford Next-Gen Ranger & Everest, with unlimited use for 3 years from the date of vehicle delivery.
Aceh | BandungHydraulic | Balikpapan |
Medan | Cirebon | Palangkaraya |
Padang | Tasikmalaya | SamarindaHydraulic |
PekanbaruHydraulic | Sumedang | SangataHydraulic |
Batam | Tegal | Banjarmasin |
B.Belitung | SemarangHydraulic | Pontianak |
Palembang | Pekalongan | Makasar |
Bengkulu | YogyakartaHydraulic | Kendari |
Lampung | KlatenHydraulic | Manado |
JakartaHydraulic | Solo | Palu |
Bogor | Madiun | GorontaloHydraulic |
DepokHydraulic | Kediri | Minahasa |
TangerangHydraulic | SurabayaHydraulic | Ambon |
BekasiHydraulic | MalangHydraulic | Ternate |
Serang | Banyuwangi | Sorong |
DenpasarHydraulic | Jayapura |
Aceh | BandungHydraulic |
Balikpapan | Medan |
Cirebon | Palangkaraya |
Padang | Tasikmalaya |
SamarindaHydraulic | PekanbaruHydraulic |
Sumedang | SangataHydraulic |
Batam | Tegal |
Banjarmasin | B.Belitung |
SemarangHydraulic | Pontianak |
Palembang | Pekalongan |
Makasar | Bengkulu |
YogyakartaHydraulic | Kendari |
Lampung | KlatenHydraulic |
Manado | JakartaHydraulic |
Solo | Palu |
Bogor | Madiun |
GorontaloHydraulic | DepokHydraulic |
Kediri | Minahasa |
TangerangHydraulic | SurabayaHydraulic |
Ambon | BekasiHydraulic |
MalangHydraulic | Ternate |
Serang | Banyuwangi |
Sorong | DenpasarHydraulic |
Jayapura |